Rise of BPOs in the Philippines

Hi Everyone! In this week's mail, we will focus on the rise of BPOs in emerging markets particularly the Philippines. You might have heard that companies choose outsourcing to save money as labor cost is very cheap in emerging markets.

India was one of the first countries to provide outsourcing facilities in the 1990s. Today, IT service sector brings $84 Billion every year to India’s GDP. Many other counties also started providing IT services at even cheaper rates! Philippines started providing services like IT Customer Help since most of its population was young and English speaking. Companies like Accenture quickly set up their offices in the capital.

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